Standard procedure for GST profiteering complaints soon
NEW DELHI: Confronted with growing variety of complaints underneath the anti-profiteering guidelines, the Finance Ministry will quickly come out with an ordinary working process (SOP) for dealing with grievances regarding over- charging after GST roll out.
As many as 170 complaints have been filed earlier than the standing committee and screening committee by customers in opposition to companies for not passing on advantages of tax fee discount because the roll out of Items and Providers Tax (GST) from July 1.
Of this, 50 have been referred to the Directorate Basic of Safeguards (DGS) for additional investigation on profiteering grievance. The probe in 5 instances has already begun.
In line with sources, it is probably not possible for DGS to scrutinise such massive variety of complaints and provides its report back to the Nationwide Anti-Profiteering Authority throughout the stipulated three months. It may additionally search an extension of one other three months for finalising the report.
The Customary Working Process (SOP) being labored out by the Ministry will lay down tips for the Standing Committee and the screening committee for dealing with of shopper complaints.
As per the construction of the anti-profiteering mechanism within the GST regime, complaints of native nature will probably be first despatched to the state-level ‘screening committee’ whereas these of nationwide stage will probably be marked for the ‘Standing Committee’.
If the complaints have benefit, the respective committees would refer the instances for additional investigation to the DGS.
“An SoP is being labored out to allow expeditious decision of shopper complaints. The trouble could be to make sure that solely complaints which have benefit are handed on to the DGS,” the supply advised PTI.
As soon as the complaints are referred to the DGS, the directorate is required to review stability sheet, revenue and loss account, GST returns and particulars of bill sensible outward taxable provides made by the corporate.
It additionally has to scrutinise the worth record previous to and publish GST roll out earlier than giving its report back to the Anti- Profiteering Authority for additional motion.
“Scrutinising massive variety of complaints in a brief interval of three months will not be possible. Therefore the Finance Ministry is considering to come back out with an SoP in order that majority of the complaints are taken care of on the standing or screening committee stage,” the supply added.
The SOP would additionally lay down the process for disposing of the complaints and issuing of warning to companies or sellers in case it’s warranted.
As soon as DGS submits report, it could be scrutinised by the Anti-Profiteering Authority for additional motion, which can embrace effective and excessive penalty like cancellation of registration.